Privacy Policy

Last updated: May 2026

Sevigram (“we”, “us”) explains here how we collect and use personal data when you use www.sevigram.com.

Data we collect

Account details you provide (name, email, phone, profile information).
Booking and order information when you use our marketplace.
Usage data via Google Analytics 4 (GA4), such as pages viewed and interactions with key features, when you consent or when local law allows it without consent.
Technical data (browser type, device, approximate location from IP for region-specific consent).

Cookies and similar technologies

We use cookies and similar technologies on www.sevigram.com. They fall into two categories:

Strictly necessary

These cookies are required for the site to function — for example sign-in, session management, security, and remembering your preferences during a visit. They do not require consent under applicable law.

Optional (non-essential)

With your permission, we use optional cookies to measure and improve the product. Today this includes analytics cookies via Google Analytics 4 (GA4), which help us understand pages viewed and interactions with key features. We do not use marketing or advertising cookies at this time; if we add them in the future, we will ask for consent before enabling them.

In the European Economic Area, the United Kingdom, and Switzerland, we ask for your consent before setting optional cookies. You can accept or reject optional cookies from the cookie banner or via in the site footer.

GA4 is provided by Google. Learn more in Google’s Privacy Policy.

Why we use your data

Provide and secure your account and bookings.
Communicate about orders and support requests.
Measure and improve our website when analytics is enabled.
Comply with legal obligations.

Retention

We keep account and transaction data as long as needed to provide the service and meet legal requirements. Analytics data retention follows our GA4 property settings (typically 14 months unless configured otherwise).

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. Contact us at support@sevigram.com to exercise these rights.

Contact

Questions about this policy: support@sevigram.com